The blog post talks about the conflicts that arise among teams mainly in workplace or any organization and how virtual teams are good and bad in handling these conflicts.
Marissa is a skilled professional who works as part of a virtual team.
Her teammates are all experts, and she enjoys being part of such a diverse and intelligent group. However, she finds the virtual side of her work challenging. She collaborates closely with two colleagues on specific tasks, but she has found it hard to build relationships with other teammates.
As a result, team interactions can be strained and unsure, and conflicts can arise, which has resulted in some tension within the group.
Virtual teams are commonplace. But, while they offer flexibility, increased job satisfaction, and higher productivity, virtual teams also come with a number of challenges that, if not addressed, can undermine goals, relationships, and team effectiveness.
Virtual Teams Today In a study published by the Academy of Management Executive, the authors describe a virtual team as a "group of people who work independently with shared purpose across space, time, and organization boundaries, using technology to communicate and collaborate.
The number of people engaged Conflicts within virtual teams virtual work continues to rise each year: The Telework Research Network states that there are currently 2.
This is a 61 percent increase since One survey found that 44 percent of U. A study conducted by the Society for Human Resource Management reports that 37 percent of organizations have experienced an increase in the number of requests for "flexible work arrangements.
Alongside Germany, the U. The BBC estimates that 1. Virtual teams can consist of professionals who work from home full or part time, others who take part in mobile work coming to a fixed office but working outside this space for part of the weekor people who work at a remote location.
Challenges Working in a virtual team presents many challenges. Another major challenge is communication, especially when a virtual team includes members from different countries and cultures. Communicating by email, IM, or telephone can be difficult, because there are no visual cues such as body language or facial expressions to help people understand one-another and build trust.
Last, it can be more difficult to voice your opinion in a virtual team, and it can be harder to resolve team conflictwhich can increase misunderstanding and tension. Working Effectively in a Virtual Team There are many tools and strategies that you can use to work successfully in a virtual team.
We look at these below. Communication Effective communication is important within a virtual team. Open, honest communication not only helps you avoid misunderstandings, but it will also increase your effectiveness.
To find out how well you communicate, and to get tips on how to improve your weakest areas, take our interactive quiz, " How Good Are Your Communication Skills? An important part of communicating clearly is knowing how to listen.
Try to speak as if everyone is in the room with you, and encourage people to ask for clarification if they miss something, or if the sound quality is poor. Also, try not to interrupt when others are speaking.
If you work in a global team, learn good cross-cultural communication skills. Our article on Avoiding Cross-Cultural Faux Pas helps you avoid unintended or embarrassing mistakes with team members from different countries.
When communicating with IM or email, be aware that messages can be misunderstood, particularly if they have emotional content. Raising Issues At times, you might need to raise issues with your boss or colleagues, or participate in other sensitive discussions.How leaders can help virtual teams to be successful and resolve misunderstandings and conflicts in such situations through frequent meetings.
aspects of the scope and structure of a leadership communication program designed to explain changes that will occur within the organization. Teams should not try to assume responsibility for resolving all conflicts which occur among team members. When two team members experience a one-on-one conflict, they should be encouraged to resolve that conflict between themselves.
control (see Piccoli, Powell, and Ives, ), conflicts arising within the virtual teams (see Maruping et al., ), identification of team member with the group or organization (see Wiesenfeld, Raghuram, and Garud, ), and trust. Mar 05, · Opinions expressed by Forbes Contributors are their own.
Leaders can foster cultural understanding by sharing cultural customs within the team. To minimize conflict virtual teams .
As a result, team interactions can be strained and unsure, and conflicts can arise, which has resulted in some tension within the group. If you're part of a virtual .
MIT Sloan Executive Education [email protected] Blog Managing virtual teams for peak performance In the study “ Untapped Potential of Virtual Teams," Siemens Enterprise Communications designed and executed a research survey generating responses from nine countries, covering North America, Latin America, and Western Europe.